Staff Entry
Use the pricing side for quoting and booking repairs. Use problem solving when the device needs step-by-step instructions before you can quote or complete the job.
Quote Page
Search repair prices, confirm the selected issue, and continue directly into the intake workflow with the customer and device details prefilled.
- Brand / model / repair selection
- IMEI lookup and Apple A-model search
- Continue into workflow intake
Problem Solving
Access simplified internal guides for activation, startup, common Windows issues, and other diagnosis tasks that staff may need at the counter or on the bench.
- Internal repair and troubleshooting guides
- Simplified step-by-step instructions
- Quick reference for common jobs
Daily Report And LCD Count
Select the store and staff name, submit today's completed repair rows, and use the same page for the weekly LCD inventory count.
- Store and staff selection before entry
- Dynamic repair rows for daily work
- LCD sold / send to other / faulty / broken deduction
Documents
Access internal document templates and completed-report examples for repair paperwork, buyback, insurance reports, and virus reports.
- Repair document references
- Buyback document references
- Insurance and virus report examples